银行英语教程Unit9回答客户问题

[英语面试须知]英语面试有哪些须知是求职者所不知道的呢？一起来看看。 1. What isimportant to you in a job? 这个工作对你最重要的是什么? Challenge, the feeling of acplishment, and k...+阅读

我们都知道银行作为服务行业，服务水平会决定银行的水平。所以今天方向标银行英语为大家讲解一下，第9单元：如何回答客户问题。

Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?

顾客：劳驾，请问我能不能提取存款尝付我在中国买东西的费用？

Clerk: Certainly, sir. How much do you draw?

职员：当然可以，先生。您要取多少钱？

Customer: RMB 8,000 please. Would you please tell me my balance?

顾客：请给我人民币8，000元。请把我帐号上的节余金额告诉我好吗？

Clerk: Yes, sir. Your balance is RMB 34,000.

职员：好的，先生。你的帐户余额是人民币34000元。

Customer: I am sorry, but may I ask one more question?

顾客：对不起，我能不能再问一个问题？

Clerk: Of course, please do. What is it?

职员：当然可以了。请问是什么问题？

Customer: What is the interest rate for the sing account?

顾客：储蓄存款的利率是多少？

Clerk: The detailed information is on the board. Please go and see it.

职员：详细的情况在那块利率牌上。请去那里看看吧。

Customer: Many thanks.

顾客：非常感谢。

Customer: Excuse me, but could you help me?

顾客：对不起，能帮我一个忙吗？

Clerk: With pleasure. What can I do for you?

职员：很高兴为您效劳。我能为您做些什么？

Customer: Could you tell me where I can find Mr Zhang?

顾客：请告诉我张先生在哪里，好吗？

Clerk: Sure Miss. Mr Zhang is upstairs.

职员：没问题，小姐。张先生在楼上。

Customer: Thank you very much.

顾客：非常感谢。

Clerk: Not at all, miss.

职员：不客气，小姐。

Customer: Do you charge for cheques?

顾客：请问，兑换支票你们收手续费吗？

Clerk: Yes we do. Each cheque you write will cost RMB 2.

职员：是的，我们收手续费。您每开一张支票就要花人民币2元。

Customer: Do I he to deposit a large sum of money if I want to open a chequing-sings account?

顾客：如果我要开一个支票储蓄帐户，我必须存一大笔钱吗？

Clerk: Not necessarily, sir.

职员：不一定的，先生。

Customer: Regarding the interest rate, what is the difference between a sings account and checking account?

顾客：在利率方面，储蓄存款和支票存款有什么不同？

Clerk: Not big difference, sir.

职员：没有太大的区别，先生。

Customer: I see. I would like to open a checking account. Will 300 dollars be enough for a minimum deposit?

顾客：我知道了。我想开一个支票存款帐户。300美圆作最低存款额够了吗？

Clerk: Definitely.

职员：足够了。