[怎样回复不合理的抱怨和索赔]I. USEFUL EXPRESSIONS 常用语 1. How to start your letter? Thank you for your letter of ______[date] concerning the goods you ordered ____ weeks ago. Thank you f...+阅读

职场英语：E-mail的回复

CH：Amy, 我有个问题请教你。

A：I'll be happy to try to answer your question, but I don't he a lot of time. I he a meeting in a few minutes.

CH：就几句话，是关于回电子邮件的。

A：Can you explain what you mean?

C：今天早上，我收到通知，说要开会，让大家回个email, 看能不能参加。我就reply to all说能来。

A：What happened?

C：先后有三个人发电子邮件给我，叫我不要把回复的电子邮件寄给他们，好像挺不高兴的。

A： They he a very good point. When you get a message by e-mail to announce a meeting, you should not reply to everyone else who received the e-mail. Your response should go only to the sender.

C：可我也经常会收到没用的电子邮件，我就觉得无所谓。

A：Your reaction may he to do with your laid-back personality.

C：Laid-back personality?

A： Laid-back means easy-going. No one wants to get unnecessary e-mail like the one you sent. You are not being thoughtful of other people's time.

C：我真没意识到别人会介意。

A：In the future think before you reply to all. Oh, I'm sorry, Chen Hao, but I've really got to go.

C：谢谢你，Amy. 我还有个小问题，你散会能给我打个电话吗？

A：Sure. I call you after the meeting.

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