实用商务英语礼仪之道

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商务礼仪 In the Home

1) The Right Time to Arrive

When invited to luncheon, dinner, or supper, it is very impolite to arrive late, as it is usually planned to he the meal at the exact hour given in the invitation.

2) In arrival

When you arrive, the hostess or some member of the family will probably meet you at the door and take your coat and hat. In the winter time you should dress more lightly than usually, as you may expect the rooms to be warmer than in most Chinese homes.

3) In a few minutes the hostess will ask her guests to e in to dinner. She may or may not ask each gentleman to take a lady in. If she does, the lady will take the gentleman''s arm as they walk into the dinning room. If she does not, the ladies will go in first, followed by the gentlemen. The hostess will either point out their seats to the guests as they e in or he a place card at each place with the guests name on it.

4) How Long to Stay

After the meal is over, it is not polite to lee for at least half an hour, lest you seem to he e only for the meal. An evening dinner invitation usually implies that you stay for the whole evening. The hostess often plans some after-dinner entertainment.

5) What to Say on Leing

When leing any kind of a party, a guest always expresses his appreciation to the hostess. Some such words as these are appropriate. 'Thank you so much. I''ve had a delight evening.'

商务礼仪 Some Points for Men

1) With a Lady

Always allow the lady to precede you in places where one has to go before the other except in the following case: when getting off a street car, train, bus, or out of an automobile; when going up stair; when opening a hey door. When you are walking along the street with a lady, always walk on the outside.

2) At a Dance

If you wish to dance with a certain lady, go to her, bow, and say:' May

I he the pleasure of a dance?'

商务礼仪 Personal Habits and Appearance

1) People judge you at first by what they see, so particular attention should be paid to your personal appearance.

2) Using a Handkerchief

Always carry a clean handkerchief. Do not use it while it is folded, and do not fold it after you use it.

3)Spitting

In the West it is considered very impolite to spit, even upon the street.

4) Smoking

Smoking is very prevalent(普遍), both by men and by women. If you are a guest in a home where no others are smoking, it is better to refrain(忍住) from smoking, you may say, 'Would you mind if I smoked?'.

商务礼仪 With Strangers and Friends

1) Lending and borrowing are more matters of principle in the West than in the East. Things borrowed in the West are definitely expected to be returned, whether it is fifty dollars or merely a friend''s pencil.

2) Don''t Be Curious. It is impolite to be curious about the private affairs of others, such as age, salary, religion and marriage.

3) Thanks for Gifts.When some one gives you a present, it is very impolite to neglect thank him for it.

4) One Hand Only.In china we use two hands when giving something to a person, or when receiving it, if we want to be very polite. In the West this would seem awkward and impolite.

商务礼仪 Table Manners

1) As soon as the hostess picks up her napkin(餐巾), pick yours up and lay it on your lap. Sometimes a roll of bread is wrapped in it; if so, toke it our and put it on your side plate.

2) The Soup Course

Dinner usually begins with soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side.

3) The Fish Course

If there is a fish course, it will probably follow the soup. There may be a special fork for the fish, or it may be similar to the meat fork. Often it is smaller.