[写一篇关于storts的英语短文不少于10句]应该是sports吧？ There are many kinds of sports. Basketball, football and volleyball are popular team sports. Many people like such ball games very much and they...+阅读
写一篇酒店前台与客人电话交流的英语短文
George and Helen are going on a trip to Zhangjia Jie.George: hello,This is Is George,May i speak to Helen? Helen: Yeah,This is Helen speakingGeorge: are you all set? We are going to .Zhangjia Jie then. Helen:Not yet,. I 'm still packing up things.George: OH, how about to meet at airport at 5 pm?Helen: OK, George: see you later.Helen: see you.
酒店收银与客人的对话翻译成英语
Customer : Waiter: good pay. Please wait suit: Lady this is your bill please confirm. Customer: well how much money? Clothing: you had consumed 2174 yuan would you like to pay by credit card or cash customer: May I have your room number please? Clothing: please talk about your room number and guest room name: Well, I just hung 174 yuan of clothing: good please bill write down your room number and guest room name: good, others I used city ledger clothing: please talk about your company full service: sorry, credit amount is insufficient, do you want to improve credit? Or the other way? Customer: OK, I pay in cash. Clothing: good charge you 2000 yuan
酒店前台与客房部怎样进行沟通
在答这个题的之前，想了一会，猜想您应该是酒店前台的接待人员吧，有您这样的困惑是很多做酒店前台接待都有过的问题，很正常，不要觉得是件很麻烦的事，有几个关系是两个部门共同理解的：
1\前台和客房都是酒店很重要的两个部门，没在所谓的部门利益，大家都是为了酒店的整体目标在努力工作.
2\这两个部门没有高低贵贱之分，只是在整个接待过程中的分工不同而已，打个不形象的比喻是前店后厂的关系.
3\更多情况，前台传递的信息是客人的需要，而客房部是提供的是为客人的服务.
通过以民几个信息，我们发现，大家是在同一个层面上为客人在提供服务，而作为客人信息的传递者_____前台，在沟通是特别需要技巧：
1\同级之间的沟通，减少一些命令的用词和语气
2\多使用一些建议的话语，对方更易于接受
3\站在对方的角度考虑，这件事是否可以在信息要的时间完成
4\要有原则和底线，学会拒绝和说不，
5\在解决不了的问题面前，要都同事和上级
酒店两个部门之间的沟通没有特别困难之处，摆正心态和位置，如实的说明情况和意思，对方是可以理解的.
希望对您有帮助.
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