CUSTOMER SERVICE REPRESENTATIVE(Sales)

[CUSTOMER SERVICE 客户服务人员英文简历]CUSTOMER SERVICE 客户服务人员英文简历 Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. SUMMARY OF QUALIFICATIONS Demonstrated ability in the provision of...+阅读

Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

SUMMARY OF QUALIFICATIONS

Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.

Consistently met/exceeded sales goals and instituted sales programs;sales increased from 8 to 25 million.

Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,anization of delivery schedules and monitoring delivery personnel.

Extensive experience in facilitating operational procedures,Respond to customer plaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.

Exceptional munication/interpersonal and anizational skills.

EXPERIENCE

1989-Present OXBRIDGE,INC.

Interface with merchandising personnel,at all levels,and provide technical information on p

any products and services.

Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.

Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.

Coordinate delivery schedules and monitor delivery personnel.

anize promotional demonstration activities for home and Hew York marketing office.

Respond to and resolve customer plaints.

Manage office operations and produce correspondence.

Control stock and conduct purchasing procedures.

Assist sales department in establishing client base/sales territories.

EDUCATION

1993-Present PROPHET JUNIOR COLLEGE

Associate Degree Program

puter Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech munication,Introduction to puters and English position.

Notice

Background summary accentuates candidate's acquired professional skills and impressive track record.

Listing relevant courses adds weight to candidate's educational credentials.

CUSTOMER SERVICE REPRESENTATIVE(Sales)