[商务谈判情景英语对话]Dialogue 1: A: So, thank you for ing, everyone. Its really a pleasure to see you all here. First of all, may i suggest you take a look at the agenda i sent you?...+阅读
与外商进行商务谈判时大多用英语进行,所以这个时候我们要注意避免跨国文化交流产生的歧义,交谈时尽量用简单、清楚、明确的英语,不说易引起对方反感的话语,如下列这些词语中就带有不信任色彩,可能会客户不愿积极与我们合作。
to tell you the truth,Ill be honest with you,I will do my best.its none of my business but。
为了避免误会,我们可用释义法确保沟通顺利进行。如,we would accept price if you could modify your specifications.我们还可以说:If i understand you correctly,what you are really saying is that you agree to accept our price if we improve our product as you request.
最后,为确保沟通顺利的另一个方法是在谈判结束前作一个小结,把到现在为止达成的协议重述一遍并要求对方予以认可。另外在商务谈判还应注意下列问题:
1、会听
要尽量鼓励对方多说,向对方说:yes,please go on,并提问题请对方回答,使对方多谈他们的情况。
2、巧提问题
用开放式的问题来了解进口商的需求,使进口商自由畅谈。can you tell me more about your campany?what do you think of our proposal?
对外商的回答,把重点和关键问题记下来以备后用。进口商常常会问:can not you do better than that?对此不要让步,而应反问:what is meant by better?或better than what?使进口商说明他们究竟在哪些方面不满意。进口商:your petitor is offering better terms.
3、使用条件问句
用更具试探性的条件问句进一步了解对方的具体情况,以修改我们的发盘。典型的条件问句有whatif,和ifthen这两个句型。如:what would you do if we agree to a two-year contract ?If we modif your specifications, would you consider a larger order?
(1)互作让步。只有当对方接受我方条件时,我方的发盘才成立。
(2)获取信息。
(3)寻求共同点。如果对方拒绝,可以另换其它条件,作出新的发盘。
延伸阅读:
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