[英语简历写作的注意事项]英文简历按照中文简历写,准会被人骂傻瓜。英文简历是进入外企的敲门砖,人家全凭你简历上寥寥数语判断你的能力,所以,你一定不能马虎。 一、千万别罗罗嗦嗦 语言简练。对于求职者...+阅读
Anny Smith
D-90, 25th Street
Clewiston, FL, 0510
Cell: (123) 459 9784
Email: smith.anny#example.
Career Profile:
To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the anization.
Professional strengths:
Possess seven years of experience in customer service
In-depth knowledge of basic operating systems
Flexible, attention to detail and ability to learn quickly
Possess excellent listening and responding skills
Ability to handle multiple tasks and solve customer queries efficiently
Possess good sales and customer service skills
Excellent administrative and anizational skills
Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
Highly initiative to manage a busy workload without close supervision
Ability to build and maintain good relationship with customer
Educational Summary and Certifications:
Bachelors degree in English from Daffodils Arts College in the year 19XX
Masters degree in English Language from university of XYZ in the year 19XX
Certification course in munication skills from soft skills training center in the year 19XX
Professional Experience:
ABC Business Center Inc, State
20XX till date
Customer Care Officer
Responsible for dealing with customer relevant queries, plaints and request for information on products and services
Assigned the tasks of recording all munications between various parties
Handled the tasks of drafting documents as requested by Customer Care Manager
Prepared daily, weekly and monthly statistical reports
Responsible for generating ideas on ways to resolve problems and serve customers in a better way
Confirmed customer understanding of the solution and provided extra customer education as required
Techno Global Center Co Inc, State
20XX till date
Customer Care Officer
Assigned the tasks of processing customer orders as well as provides details about the products and services to customers
Handled the responsibilities of designing activities to improve business performance and customer satisfaction
Conducted needs-based selling by using non-ed probing techniques to find customer requirements
municates effectively with teams in the program to ensure quality and timely expedition of customer requests
Handled the tasks of preparing customer correspondence and updating customer files
Assigned the tasks of responding to customer queries and concerns regarding product and services of the anization
Areas of Interest:
To apply my prehensive customer service skills to meet the goals and objectives of the anization
To increase the sales and service of the anization by applying my excellent negotiation and customer service skills
Personal Details:
Name: Anny Smith
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Senior Customer Care Officer
Lopez Associates Co Inc, State
Cell: 123-589-3655
Email: smith.charlie#example.
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