[如何做好婚庆接待员]1 首先要对你所在的婚庆公司的业务要有相当程度的了解,对于婚礼流程和所涉及到的环节必须了如指掌。2 每个婚庆公司都有其主流的业务范畴和自身的优势、特色,时刻的把握住这一...+阅读
接待员英语怎说
前台接待的英文:Corporate receptionistreceptionist 读法 英 [rɪsepʃ(ə)nɪst] 美 [rɪsɛpʃənɪst] n(名词)。 接待员传达员前台接待短语
1、Spa Receptionist 水疗接待员
2、Medical Receptionist 医疗接待师
3、Receptionist Position 售后接待
4、Night Receptionist 前台接待夜班
5、Digital Receptionist 语音服务扩展资料Receptionist 近义词 secretary词语用法
1、secretary的基本意思是“秘书”,也可作“书记”“部长,大臣”解,是可数名词。 当secretary表示唯一职务时,其前不加定冠词。
2、secretary作“部长,大臣”解时,首字母大写。
3、secretary常和介词to或of连用,表示“的秘书”。接人时常用to,接物时常用of。
4、secretary作名词,特指某一职位时,前面不加冠词a,后跟介词to词汇搭配
1、employ a new secretary 雇用新秘书
2、train a secretary 培训秘书
3、capable secretary 精明能干的秘书
4、chief secretary 秘书长
5、Foreign secretary 外交部长。
前台接待英语用语
前台接待访客常用会话
(1) 许多规模比较大的公司都有一个接待员,我们通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm. 我们来看看Rose 这位前台是怎样接待来访客人的吧。Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30. ROSE: Good morning. Can I help you? MR HUSSEIN: Good morning. Is this Modern Office Ltd.? ROSE: Yes it is. MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30. ROSE: May I have your name, please? MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company. ROSE: Let me see... Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here.(DIALS) MARIA: Mr Shelli's Office. ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30. MARIA: Mr Omar Hussein? ROSE: Yes, he's from the Gulf Trading Company. MARIA: Oh, yes, that's right. I'll come and fetch him now. ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now. MR HUSSEIN: Thank you. MARIA: Mr Hussein? MR HUSSEIN: Yes, that's right. MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office. 前台接待访客常用会话
(2) 一般的访客都是提前有预约的。但也有些没有预约的“不速之客”。这个时候前台应该怎样接待这些客人呢?我们看看Rose 是怎么做的吧! The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli. MR LI: Good morning. ROSE: Good morning. Oh, Mr Li. How are you? ' MR LI: I'm fine, thanks, and you? ROSE: Oh, busy as usual. Do you want to see Mr Shelli? MR LI: Yes, please. ROSE: Have you an appointment? MR LI: Er... No, I haven't. You see, I only arrived in the country this morning. ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down. MR LI: Thank you. (DIALS) MARIA: Mr Shelli's office. ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free? MARIA: Let me see ... Well, Hmmm, he'll be free about 12.30. Can Mr Li wait? ROSE: Mr Shelli will be free about half past twelve. Can you wait? MR LI: What's the time now? ROSE: It's nearly 12: 00. MR LI: Oh that's fine. I'll wait. ROSE: (TO MARIA) Maria, Mr Li will wait. MR LI: Right. I'll fetch him when Mr Shelli's free. ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later. MR LI: Thank you. ROSE: Where are you staying, Mr Li? MR LI: At the Plaza. ROSE: The Plaza? MR LI: Yes, I usually stay there. 前台接待访客常用会话
(3) 公司里常来的客户一般前台都熟悉。当然,也会有陌生人来造访。这不,Mr Lefere 来造访 Mr Ballito 了。且看Rose如何处理。 MR LEFERE: Good morning. ROSE: Good morning. Can I help you? MR LEFERE: Er, yes. I have an appointment with Mr Ballito at a quarter past ten. ROSE: May I have your name please? MR LEFERE: Paul Lefere… from the International Hotel Group. ROSE: Thank you. Please take a seat, Mr Lefere, and I'll phone Mr Ballito's office. (DIALS) OPAL: Mr Ballito's office. ROSE: Hello, Opal. This is Reception. Mr Lefere is here for his 10:15 appointment. OPAL: Oh yes Rose. Mr Ballito's expecting him. He is in Room 9 on the first floor. ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballito's expecting you. MR LEFERE: Room 9 on the first floor. ROSE: That's right. The stairs are on the left. MR LEFERE: Thank you.
归纳接待员在工作中常用的英语句型
1.自己要做什么事时,就使用May I ~
May I have your name, please?
请问尊姓大名
May I have your check-out time, please?
请问您什么时候结帐离开?
May I see your passport, please?
请让我看一下您的护照好吗?
May I know your nationality, please?
请问您的国籍是什么?
2. 麻烦客人时,可使用Could you ~
Could you fill out the form, please?
请您填写这张表格好吗?
Could you write that down, please?
请您写下来好吗?
Could you draft the fax, please?
请您写下传真的草稿好吗?
Could you hold the line, please?
请不要挂电话好吗?
3.询问客人的喜好或是做什么时,可使用Would you ~
Would you like tea or coffee?
请问您要喝茶还是咖啡?
Would you like to take a taxi?
请问您要搭计程车吗?
Would you mind sitting here?
请问您介意坐在这里吗?
** 只要在疑问词后加“Would you ~”,就可以提出大部分的询问。
When would you like to visit Foshan?
请问您想要何时参观佛山?
When would you like to have lunch?
请问您想在哪里用餐?
What time would you like to eat?
请问您想何时用餐?
Who would you like to contact?
请问您想和谁联络?
Which kind of room would you prefer?
请问您喜欢哪一种房间?
How would you like to settle your bill?
请问您的账单如何处理?
How long would you like to stay?
请问您要逗留多久?
How many tickets would you like to buy?
请问您要买几张票?
4.在提供建议协助、征意见时,可使用Shall I ~ 或Would you like me to do ~?
Shall I draw the curtains?
请问需要我把窗帘拉上吗?
Shall I draw you a map?
请问要我为您画一张地图吗?
Shall I make the reservation for you?
请问要我为您安排预约吗?
助:外企前台接待常用英语有哪些
前台常用到的简单英语对话 Good morning/afternoon!早上好/下午好 Hi! Can I help you?/How can I help you?/Are you being helped? 您好!你有什么事吗? Did you make an appointment with him/her? 你跟他/她预约了吗? What's your name? 你叫什么名字? How to spell your name? 怎么拼写你的名字? May I see your ID, please? 你有证件吗? Give me one second please. / 请稍等 One moment please, let me call him/her first. 稍等,我给他/她打个电话. I'm sorry. He is busy right now. Would you like to call back later? 对不起.他正忙.您过一会再打来好吗? He was here just now. He just stepped out. 他刚才还在这.他刚出去. Would you like to leave a message? 您要留言吗? I'm sorry. He is talking on the phone now. Please call back later. 对不起,他在打电话.请过会再打来. May I know who is calling? 请问您是哪位? Nobody answered the phone. 没人接电话. Please sign your name here. 请在这签名. Take care! 保重! Have a good day! 开心 Have a nice weekend! 周末开心 Have a good one!
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